FAQS
How are sessions delivered?
How do I book my training?
To arrange your training sessions or strategy coaching, you can get in touch via the contact form, by email hello@circle-training.co.uk or by giving our friendly team a call on 0800 030 2370. ​
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How long is each session?
We generally recommend 2-hour sessions with a short 10-minute break midway. This allows time for deeper exploration of workplace barriers and more comprehensive strategy development. Shorter 1-hour sessions are also available if preferred.
Sessions are usually delivered online via Microsoft Teams, offering flexibility and accessibility. Face-to-face sessions may also be possible depending on your location and specific requirements.
What if I’m applying through Access to Work?
If you are applying through Access to Work, please refer to the official government webpage for full details on eligibility, available support, and the step-by-step application process.
How do I pay for coaching sessions?
I’m self-employed. How does Access to Work funding apply to me?
If you are self-employed, your Access to Work award letter will confirm the amount you can claim for support. This total is reimbursed once training is completed, so we recommend reviewing the letter carefully before booking sessions.
Where will the training take place?
Sessions are usually delivered remotely via Teams and can be adapted to suit your needs and schedule. Face-to-face training sessions need to take place in a quiet, private space where you can feel relaxed and focused. This is usually a meeting room or at your home address if you prefer.
Payment must be received before sessions can be booked. This can be arranged via a Purchase Order (if applicable) or a bespoke invoice, which we can provide on request. Once payment is confirmed, your sessions will be scheduled.
What if I have to cancel my session?
If you need to cancel or reschedule a session, please give at least three working days’ notice. Sessions cancelled with less notice may be lost. We understand that unexpected situations can arise, so please let us know as early as possible if you need to make a change.
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Get in touch
Email us at hello@circle-training.co.uk